NID Housing Counseling Agency
Privacy Policy

NID Housing Counseling Agency ("we," "us," or "our") is committed to protecting the privacy and confidentiality of your personal information. As a HUD-approved intermediary, we provide housing counseling services to help you address your housing needs. To ensure we can effectively assist you, we may need to collect and use certain personal identifying information (PII) about you.

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Types of Information We May Collect:

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To offer our housing counseling services, we may collect the following types of personal information:

• Name

• Date of Birth

• Social Security Number (SSN)

• Address

• Financial Information (including income, debts, expenses, etc.)

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This information is necessary for us to assess your situation and provide you with accurate and effective advice regarding your housing needs.

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How Your Information Is Used:

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Your personal information will be used exclusively for the purpose of providing housing counseling services. We will use this information to:

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• Assess your housing needs

• Offer advice and solutions tailored to your specific situation

• Communicate with your lenders and landlords

• Assist with the preparation and submission of housing-related documents

• To fulfill requirements of grant/sub-grant programs

• Provide other related services necessary to address your housing concerns

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Protection of Your Information:

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We take the privacy and security of your personal information seriously. Reasonable administrative, technology, and physical security measures are made to protect your personal information from misuse, loss, or unauthorized use.

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Sharing of Information:

We will not share your personal information with third parties without your consent, except as required by law or to fulfill the purposes of your housing counseling services.

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We will share your information with authorized third parties only if you have given us permission to do so.

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No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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Your Rights:

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You have the right to:

• Review and request a copy of your personal information we have on file.

• Request corrections to any inaccurate or incomplete information.

• Request Disclosure of Information Opt-Out Form.

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No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties