Lydia Pope serves as Branch Office Manager for the NID-HCA Pope Branch, providing HUD-approved housing counseling and education services to individuals and families throughout Cuyahoga County, including Cleveland Heights and the surrounding communities. Under her leadership, the Pope Branch focuses on helping clients navigate the homebuying process, address housing challenges, and build long-term housing stability through informed decision-making and education.

The Pope Branch provides comprehensive counseling and education services designed to support renters, first-time homebuyers, and homeowners at various stages of their housing journey - with a strong emphasis on education, prevention, and sustainable homeownership.

What We Offer

Under Branch Manager Lydia Pope, clients have access to:

1-on-1 Counseling Services

• Pre-purchase counseling for prospective and first-time homebuyers

• Homebuyer education and housing readiness guidance

• Support with resolving or preventing mortgage challenges, including reverse mortgage counseling

• Personalized guidance to help clients understand affordability, financing options, and homeownership responsibilities

Group Workshops & Education Programs

• Pre-purchase homebuyer education courses

• First-time homebuyer workshops and seminars

• Education focused on preparing households for successful and sustainable homeownership

This blend of individualized counseling and group-based education reflects NID-HCA’s mission to empower individuals and families with the knowledge and tools needed to make informed housing decisions and achieve long-term stability.